Software & Apps

Don’t make them the only option :: Recyclebin.zip

The term “Magic Links” used to mean a futuristic PDA. Now, companies want Awt0 use it to refer to the little magical act of including a login link in an email.

Last week, the great website you should subscribe to if you haven’t already (it’s good, if you’re not logged out), 404 Mediaposted “We Don’t Want Your Password” to defend the so-called magic links.

Of course, as the article states, email links are harder to phish than passwords, can’t cause a breach of passwords, and protect the site itself against users who might reuse those previously compromised password.

The article even covers some of my frustrations with this system, but throws in this passage:

We found this to be a much easier login process and hope it becomes more common across the web as appropriate.

Easier than what? Easier than a long password, no password manager? Easier than a passkey? Easier than an OTP sent to the same email address?

This phrase reads to me as one written by someone who usually works and ALIVE from a laptop and mobile device. The second part of the sentence, which calls for more sites to do this is why I am writing this.

For any scenario with a small amount of complexity, such as users with multiple computers, and you’re looking at a scenario where the site’s reluctance to deal with other methods login drives friction to the end-user.

What makes them sad:#

  1. Many tools. Who doesn’t use at least a few computers every week? I don’t have email on my gaming PC, nor do I have it on my work laptops.
  2. Slower. From 2 seconds slow to minutes slow, depending on SMTP delays as well as how awkward it is to get the link in the right browser.
  3. Anti-mobile. As 404 mentions in their own article, this breaks the ability to use in-app browsers, which is especially annoying for RSS reader type apps. This makes interacting with any local RSS feed links extremely annoying.
  4. Indirect security failures. Pushing people to access personal email on work devices (or vice-versa) is hardly a victory for security.

Another annoyance no password The system is to email or SMS an OTP that the end user can type.

While this isn’t ideal, it at least allows you to quickly log in in situations where you don’t have a clear and easy copy/paste path from the email client to the browser you want to log in to.

strategyoperated by passportuses this type of scheme (click the link OR type in the OTP), which still transfers problems to end-users to free developers from implementing passkeys, but at most at least there is a little more appreciation for end-users.

If you insist on using magic/tragic links by default, at least consider offering a solid alternative, such as passkeysespecially if your audience is technical and privacy-oriented.


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2025-01-07 21:06:00

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