FTC sends refunds in case of expression of secret negative reviews

the Federal Trade Commission (FTC) Sends nearly $ 2.4 million to customers with quick fast-fashion spokes Fashion Novathat the agency says the negative reviews from posting the company’s website.

FTC announced this COMPLAINT Against the fashion Nova on January 2022 and completed a lead settle allegations on March 2022, FTC said on a Tuesday (January 28) Press release.

The case is the first participation in the agency involving a company’s efforts to hide negative customer reviews, according to release.

Fashion Nova does not immediately respond to pymns request for comment.

FTC sends charge of 148,351 nova customers filing a valid claim, according to release. Each consumer is given the choice of receiving a check or paypal payments when their claim form is completed.

With the payment of money to pay the affected consumers, the fashion nova is required to stop the customer’s control of its products, per release.

FTC says the fashion nova misrepresented in Reviews On its website by saying they show “views of all buyers who submit reviews” if, in fact, the company does not review the time of settlement.

When the FTC announced its complaint against the company in January 2022, Samuel Levine,, who Director of the Bureau of FTC Consumer Consumer Protection in time, as a news release: “deceitful Reviewing works Cheat consumers, undercut honest businesses and polluted online commerce. “

On January 3, the FTC approved a final order against placeThe provider of an artificial intelligence motivated by the consumerly motivated, the company is prohibited from making or facilitating errors about Ratings and reviews.

The agency says SiteJabber has collected consumer ratings and reviews for online business clients at the time of purchase, before experiencing product consumers or services; These ratings and reviews are used to infate the average ratings of clients and review reviews; And clients are given with ways to determine that reviews and reviews from customers use their products.

In December, FTC approved a final order setting its complaint RYTR For the sale of an artificial intelligence “testimonial and review” that the agency has transgressed the actions of the FTC and deceptive content for Reviews.