More than 99.9 percent of customers continue to have power in the Greater Houston area; Crew continues to respond to outages from scattered customers and prepares By Investing.com

Ace of 9 pm on TuesdayCenterPoint crews have restored approximately 28,500 customers as of midnight and continue to safely respond to widespread customer outages.

To ensure public safety, CenterPoint continues to urge everyone to stay off the roads to help prevent potential accidents and disruptions

To support other states and communities, CenterPoint released mutual aid workers in their home states

HOUSTON, January 21, 2025 /PRNewswire/ — With the release of Winter Storm Enzo CenterPoint Energy (NYSE:)’s Texas service area, its below-freezing temperatures will persist tonight through Greater Houston area CenterPoint shared that more than 99.9 percent of its customers continue to have power and are receiving normal electrical service since then. 9 pm on Tuesday. Over the past 21 hours, CenterPoint crews and contractors have responded to scattered outages as they occur and continue to work to address potential impacts from the deep freeze expected overnight and into Wednesday morning.

Ever since the Enzo Winter Storm began to affect him Greater Houston area last night, about 28,500 customers in CenterPoint’s 12-county service area have since been restored 12:01 am As part of its preparedness plan, CenterPoint has mobilized approximately 3,000 local frontline workers, contractors, and mutual aid personnel to respond to the historic storm. Tonight, CenterPoint released those mutual aid workers to return to their home states.

“While we are encouraged that the actions we have taken to prepare for this winter storm season have mitigated the number of outages overall so far, our team remains vigilant and will continue to respond safely to any potential impact overnight. We want We thank those customers who were affected by Winter Storm Enzo for their patience while we worked to restore them Virginia, North Carolina and Florida to help prepare for this storm,” he said Darin CarrollSenior Vice President of CenterPoint’s Electrical Business.

CenterPoint Preparedness and Response to Winter Storm Enzo
Ace of 9 pm on TuesdayCenterPoint’s preparedness and response actions include:

• Deployment of frontline electrical workers: CenterPoint workers and local contractors continue to respond to the impacts of the winter storm and restore power to customers. On Tuesday, CenterPoint released mutual aid workers in their home states.
• Support of local communities with temporary generation at temporary heating centers: Deployment of four small temporary generating units to supply energy to local heating centers amid freezing temperatures.
• Keep customers informed: Share safety and preparedness information and resources with CenterPoint customers through direct mail, social media and other platforms.
• Conducting outreach to critical care clients: Reaching identified Residential Critical Care and chronic electrical customers by email, phone and/or text.
• Coordination with government officials: Provides regular updates to government officials on preparedness and response activities to coordinate customer assistance.

Important information for electrical customers¯
CenterPoint electric customers are encouraged to sign up for the company’s Power Alert Service ® ​​to receive outage details, estimated restoration times and customer-specific restoration updates by phone, text or email . Customers can also stay up-to-date with CenterPoint’s new and improved, cloud-based Outage Tracker, available in English and Spanish, which allows customers to view outages by county, city and zip code.

Additionally, customers can get the latest information on CenterPoint’s preparedness and response efforts, view important safety tips and access the company’s 2025 Winter Energy Guide by visiting CenterPointEnergy.com/StormCenter. Customers can also follow @CenterPoint_TX to receive the latest information on the company’s operations in the Greater Houston area and throughout Texas.

For the latest weather information for the Greater Houston area, see updates from the National Weather Service Forecast Office at Houston/Galveston at weather.gov/hgx.

For more information, please contact
Communications
Media.Relations@CenterPointEnergy.com