Most people are not yet happy with the internet but not all bad

This American Customer Satisfaction Index Based on more than 25,000 customer interviews, the annual intervention has been released, revealed how we felt with us Internet service providers. Good news for ISPS – work is stretched. In general, the increase in ACSI is 71 points in the 100-point scale, the increase in three points in the 2023 points in 2023 and the highest score since the beginning to measure the ISPs in 2013. Internet service providers are still awarding subscription TV services, but as airlines, hospitals, US postal services and social media companies, are in completely unpopular industries.

If you get gas to the numbers – and we take into account that we include them Our methodology for reviewing Internet providers – They tell a more nuanced story. The ACSI first broke the satisfaction of customer satisfaction in Fiber and non-sufficient categories in 2023 and continued in 2024. Surprising, ISPS, which offers fibrous internet service faster and more consistent than others and more consistent Types of Internet connectionsCompared to 68 inadeax ISPS, 76 has hit significantly high. Again, only half of households have fiber access, According to the Fiber Broadband Union. Although the national and regional telecommunications capabilities continue to expand the capacity, it continues to increase the role of fiber and slow and concentrated in larger cities and subway.

ISP with the highest customer satisfaction account AT & T fiberPopular service removed, Verizon fiosholding the second place. CenturyLink fiber (now marked) How much fiber(The Border fiber and Google Fiber All tied to third place. These findings match our perspective: Verizon Fios, Google Fiber and AT & T Top Our A general list of fiber providersAlthough our recommendations change with a special place. After us, we reviewed Internet service providers in more than 400 cities in the United States.

CNET should be extremely fast, more reliable, more reliable, more reliable, more reliable, more reliable, more reliable, more sensitive, more reliable, more reliable, more reliable, more reliable, more reliable, more reliable, more reliable, more reliable, more reliable, more reliable, more reliable, more reliable, more reliable, more reliable, more reliable, more sensitive to download and download. In fact, many National Isps are boasting now Many Gigabit plansand Ziply fiber has even 50 gigabitis pier. I do not know that nobody needs service quickly, but I’m sure it sounds cool.

Although fiber plans tend to be more expensive Cable Internet ServiceThe price gap is closed. Cable Internet service plans usually start about $ 30 to $ 30 per month; Fiber plans usually start about $ 50, but it can be significantly expensive. Mentioned, fiber usually gives lower the megabitic value than other types of contact.

Among insufficient providers, T-Mobile Home Internet and Verizon 5G Home Internet The ACSI took two best stains in the 2024 ranking and was much higher than an average Internet provider. “5G Satisfaction scores were fiber in some areas,” said Forrest Morgeson, Emeritus Director Morgeson, ACSIs, made a press release. Two companies’ 5G Fixed Wireless Services In many of the hundreds of CNET, in many of the best services are sorted.

This year was a provider with the lowest ACSI account in the field Kinetic by windmadLabeled with 56 points, it falls by a large 20% of the 56 points last year. It is difficult to say that such a sediment is difficult, but Acki findings are the lowest rated area of ​​call center satisfaction, the lowest is the lowest rating.

What is the years with their clients in years together Ooka findings in the second half of 2024and and and JD Power Annual Study. (The same parent company belongs to the same parent company CNET, ZIFF DAVIS.)